Senior Office Assistant Job

Posted on 22h ago

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Gundersen Health System

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Summary of Senior Office Assistant job

Senior Office Assistant

DepartmentFacility Operations

12 / 27 / 2018

Schedule / Shift8 Hour Shift, Days

Job Details

We are looking for a self-driven, motivated individual with strong communication skills to join our Facility Operations team.

Strong Microsoft Office Suite experience and webpage design is a plus

The Senior Office Assistant is responsible for performing advanced clerical and administrative support for the management and staff of several departments or a division.

Provides advanced administrative services for a division using a variety of computer systems and applications. Provides resolution of complex assignments / inquiries, manages follow-

up activities to meet deadlines and completes special reports. Assists in divisional projects, events, or education sessions.

Serves as a resource / mentor to departmental office assistants within the division.

Job Responsibilities

  • Uses advanced functions of a variety of computer systems and applications to support the work of the management and staff of several departments or a division.
  • Functions may include maintaining data or databases; running reports; designing / creating spreadsheets containing complex formulas and advanced formatting;
  • writing or designing correspondence, documents, or communication; creating a mail merge; designing or maintaining a newsletter;
  • inserting graphics, tables, or spreadsheets into newsletters and other word documents; or developing macros and templates.

  • Independently researches, designs, formats, and prepares advanced reports, letter, correspondence, or documents. Creates, formats, and maintains spreadsheets to support the division's operations.
  • Reviews and updates documents to keep information current and in proper format and grammar.

  • Providing customer service to division and / or internal / external customers. Work typically involves advanced problem solving, independent thinking and judgment, coordinating complex services and addressing competing needs of several departments.
  • May coordinate work of others within department or provide follow-up to staff within the organization to meet divisional goals.

  • Performs high volume calendar management for division, coordinating schedules and maintaining a number of calendars within the division.
  • Schedules appointments, meetings, and travel arrangements for management and staff of the division.

  • Coordinates divisional projects, educational sessions and event planning as determined by management of the division.
  • Serves internal / external customers with complex requests by telephone, email, and in person.
  • Leads or manages workload, project follow-up, creates timelines, and adheres to deadline to complete divisional assignments or project work, which is often confidential, sensitive, or critical to achieving department or divisional outcomes.
  • Views, documents, or prints from the patients electronic health record to assist with coordination of patient care.

  • Performs other job-related duties as assigned.
  • Scope of the Job

    Age Specific Population ServedNonage Specific (N / A)

    OSHA CategoryCategory III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and / or other potentially infectious materials.

    Position Qualifications

    Education and Experience :

    RequiredHigh School Diploma or equivalency + post High School training lasting a minimum of one year in a formal Business / Computer / Administrative / Secretarial / Office program, training or course work

    DesiredAssociate degree in a related field

    Work Experience :

    Required3-4 years relevant experience in office, secretarial, or administrative setting.

    Desired6 months Prior experience as an Office Assistant in the healthcare field.

    Skills : RequiredAbility to...

    RequiredAbility to...

    Computer Systems / Software / Applicationsuse Microsoft Office Products, Adobe and other similar applications

    Computer Systems / Software / Applicationsoperate computer

    Communicationanswer telephone inquiries timely and effectively

    General - All Positionsprovide excellent customer service to people both inside and outside the organization

    General - All Positionsuse listening skills to identify important information in oral communication

    Leadershipeffectively organize own activities and those of a group

    Leadershipplan, organize, execute assignments to meet deadlines

    Leadershipreach sound logical conclusions based on information at hand; good judgment

    Leadershipuse effective time management

    Leadershipestablish priorities in accordance with organizational strategic plans and management objectives while meeting deadlines

    Leadershipplanning skills

    Reasoning / Decision Makingbe professional, honest and have personal integrity

    Reasoning / Decision Makinghave positive attitude

    DesiredAbility to...

    License and Certifications


    DesiredMaster Certification in Microsoft Office Suite

    Physical Requirements / Demands of the Position

    SittingContinually (67-100% or 8 hours)

    Static Standing

    Walking / StandingOccasionally (6-33% or 3 hours)

    Climbing Ladder

    Reaching - Shoulder Level

    Reaching - Below ShoulderFrequently (34-66% or 5.5 hours)

    Reaching - Above ShoulderRarely (1-5% or .5 hours)

    Repetitive Actions - Pinch ForcesFrequently (34-66% or 5.5 hours)Pounds of force : 0-25

    Repetitive Actions - Grip ForcesPounds of force :

    Repetitive Actions - Fine ManipulationFrequently (34-66% or 5.5 hours)

    Balance - Left Leg

    Lifting - Floor to WaistNumber of lbs :

    Lifting - Waist to OverheadNumber of lbs :

    Lifting - OtherNumber of lbs :

    50 feet)Number of lbs :

    Carrying - Short CarryNumber of lbs :

    Carrying - Right CarryNumber of lbs :

    Carrying - Left CarryNumber of lbs :

    Carrying - Push / Pull (Static Force)Number of lbs :

    Other : Number of lbs :

    Number of lbs : Environmental Conditions

    Environmental Conditions

    Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

    Senior Office Assistant

    Equal Opportunity Employer

    EEO / AA / Veterans / Disabilities

    Gundersen Health System

    company review

    + PRO
    Wonderful group of people to work with greatly worked on needs for billing of specility departments and patients
    - CONS
    In Specialty Billing beware that there was at my time less cross training between the departs
    Culture And Values:

    Senior Leadership:

    Compensation And Benefits:

    Career Opportunities:

    WorkLife Balance:


    86% recommended Gundersen Health System company to a friend
    Overall Rating:

    3.9  based on 57 reviews
    Company review

    *Gundersen Health System company review such as PRO, CONS and Rating are from, please read our Terms of Use.

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    About Gundersen Health System Company

    • Scott Rathgaber ( CEO )
    • Vacancy Location: La Crosse, Wisconsin, United States
    • Vacancy job: Senior Office Assistant
    • Rate: negotiable
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